Privacy Policy

Last Updated: March 17, 2025

1. Introduction

Pharm Tech Prep by Heidi (“we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, purchase our products, or interact with our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: When you create an account, purchase a subscription, or contact us, we may collect your name, email address, payment details, and other relevant information.
• Usage Data: We may collect data on how you interact with our website, such as IP address, browser type, and page visits.
• Payment Information: Payments are securely processed via third-party providers (e.g., Stripe). We do not store payment details.

3. How We Use Your Information

We use your data to:

• Provide and improve our mock exam services.
• Process payments and manage subscriptions.
• Send important account-related notifications.
• Respond to inquiries and customer support requests.
• Analyze site performance and enhance user experience.

4. Data Protection & Security

We implement security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is 100% secure.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to improve website functionality and analyze usage. You can manage your cookie preferences through your browser settings.

6. Third-Party Services

We may use third-party services (e.g., payment processors, analytics providers) that have their own privacy policies. We are not responsible for their practices.

7. User Rights & Choices

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Request a copy of the data we hold about you.

8. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may periodically update this Privacy Policy. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions about this Privacy Policy, please get in touch with us at:

Email: pharmtechprepbyheidi@gmail.com
Website: https://pharmtechprepbyheidi.ca